Refund Policy

At Balaji Techno Enterprise, we value customer trust and aim to ensure satisfaction with every product and service. This Refund Policy outlines the conditions under which refunds, replacements, or cancellations may be processed.

1. Spare Parts Returns

• Only genuine and unused spare parts are eligible for return.
• Parts must be returned within 7 days of purchase with an original invoice.
• Customized or specially ordered parts cannot be returned.
• Shipping or delivery charges are non-refundable.

2. Repair Service Cancellations

• A full refund will be provided if service is cancelled before work begins.
• If the service has started, only the unused labor or material cost may be refunded.
• Completed services cannot be refunded but we may offer corrective support if required.

3. Refund Processing

• Approved refunds are processed within 7–10 working days through the original payment method.
• In case of bank delays, processing time may vary.

4. Exceptions

• Products damaged due to misuse, incorrect installation, or unauthorized modification are not eligible for return.
• No refunds are applicable for diagnostic visits or inspection fees once completed.

5. Contact for Refunds

For any refund-related queries or to initiate a return:

• Call: +91-9927058625
• Email: info@balajitechnoenterprises.in
• Address: 452/1 A, NEAR PANDAV NAGAR, SANJAY NAGAR, MEERUT - 250002, UTTAR PRADESH, INDIA